rb99 Responsible Gaming — Keep Betting Fun, Not Stressful

For many people, online betting is entertainment — a way to add some excitement while watching a cricket match. But when it gets out of hand, what was fun becomes a problem. Financial stress, strained relationships, disrupted sleep — these are all familiar consequences of uncontrolled betting.

Rb99 believes that building responsible betting habits isn't the user's responsibility alone. As a platform, we have a role to play too — providing the right tools, raising awareness, and offering support when things go wrong. This page is part of that commitment.

Always keep this in mind while betting — you need to be prepared to lose whatever you wager. Never bet more than you can afford to lose without it affecting your daily life. Betting is entertainment, not an investment.

People often don't realize when betting has become a problem for them. Ask yourself the questions below — and answer honestly.

If you answered "yes" to three or more of the questions above, it's time to pause. Set your own limits, take a break — or talk to our support team. That's not weakness; it's self-awareness.

Rb99 gives every member four free tools to stay in control of their betting. Using them is entirely your choice — it's private, and there's no judgment.

How to use these tools:

Responsible gambling is more than just setting limits — it's a mindset. Following the tips below keeps betting where it belongs: entertainment.

• Set your budget first: Decide in advance how much you're willing to spend on betting each month. Once that budget is gone, stop betting for the rest of the month — and stick to it strictly.
• Don't Chase Losses: Immediately placing a larger bet to chase a loss is one of the most dangerous habits in gambling. This is known as "chasing losses" — once you fall into this trap, losses escalate fast.
• Bet with a Clear Head: Don't bet when you're angry, frustrated, or under the influence. Decisions made in an emotional state almost always lead to loss.
• Stick to your time limits: Betting for hours on end isn't healthy. Set a time limit — once you've reached it, take a break and close the app.
• Keep Your Win Expectations Realistic: Consistent winnings in betting simply aren't realistic. Treating it as a source of income leads to disappointment. Treating it as entertainment keeps things in perspective.
• Keep other hobbies too: Make sure betting isn't your only source of enjoyment. Spending time with friends, pursuing hobbies, or staying active are all good for your mental well-being.
• Keep Your Family in Mind: Make sure your betting spending never cuts into your household's essential expenses.

Rb99's limit-setting system works in your favour — it's not a restriction, it's a safeguard. Here are a few important things to know.

The same principle applies to cool-off periods — they take effect immediately but cannot be lifted before the chosen period ends. This "cooling period" is intentional, protecting users from decisions made in the heat of the moment.

Rb99 takes self-exclusion seriously. Once self-exclusion is activated, a mandatory "reflection period" must pass even after the chosen term ends before the account can be reopened — giving you time to reconsider.

Rb99 is clear on this — the platform is strictly for users aged 18 and above. We make no exceptions when it comes to protecting minors.

• Date of birth verification is mandatory at registration.
• When in doubt, age is verified via KYC using a National ID or passport.
• If any account is found to belong to someone under 18, it will be closed immediately.

Advice for adult family members: If you believe a family member — especially a teenager — is using rb99 or a similar platform, contact support@rb99.best immediately. We will act quickly.

If multiple people share the same device, keep it locked with a PIN or password. Use biometric login on the rb99 app to prevent unauthorized access.

Rate yourself against the criteria below. Staying in the green is a good sign — if you're drifting toward the red, it's time to take notice.

These criteria are simply a way to check in with yourself. If any area feels like a concern, take it seriously — and act on it if needed. rb99 is always ready to help you take that step.