rb99 Terms & Conditions — What You Need to Know Before Using the Platform

By using the rb99 (rb99.best) website and mobile application, you confirm that you have read and agree to these terms and conditions. These terms form the legal basis of the agreement between rb99 and its users.

Rb99 reserves the right to update these terms and conditions at any time. Any changes will be announced on the site. Continued use of the site after such changes constitutes your acceptance of the updated terms. It's a good habit to check this page from time to time.

These terms are presented in Bangla for the convenience of our members. However, in the event of any discrepancy, the original English version shall prevail.

To open an account at rb99, the following requirements must be met:

• You must be at least 18 years old — registrations from underage users will not be accepted.
• All information provided during registration must be accurate and truthful — including your name, date of birth, email address, and phone number.
• Only one account can be created per mobile number or email address.
• Family members sharing the same device or IP address may operate separate accounts, but support must be notified in advance.
• Rb99 reserves the right to reject any registration without providing a reason.

Certain features may be restricted until KYC (identity verification) is completed. You can verify your account by submitting a copy of your National ID or passport along with a selfie — the process is typically completed within 24 hours.

Before placing bets on rb99, please familiarise yourself with the rules below — they apply equally to all users.

• Once a bet is confirmed, it cannot be changed or cancelled — so review everything carefully before placing it.
• If incorrect odds are displayed due to a technical error, rb99 reserves the right to void the affected bet and return the stake.
• Pre-match bets placed after an event has started will not be accepted. In cases where this occurs due to a server delay, the bet will be considered void.
• If a match is abandoned or postponed, bets will generally be settled at odds of 1.00 (stake returned). However, in cricket, if 5 or more overs have been completed, the result may be considered valid.
• Rb99 reserves the right to review the betting limits of any account that displays high-risk or unusual betting patterns.

Live betting has specific rules — bets may be held pending while odds are being updated. If match conditions change significantly during that time, rb99 may accept the bet at the revised odds or cancel it.

Deposits and withdrawals on rb99 can be made through Bangladesh's most popular mobile banking services. Key details are provided in the table below:

• The minimum deposit amount is ৳200.
• The minimum withdrawal amount is ৳500.
• Withdrawing via the same method used for your deposit is considered best practice for security.
• Withdrawal requests are typically approved within 24 hours; however, delays may occur if KYC has not been completed.
• In cases of money laundering or suspicious transactions, rb99 may request additional verification and temporarily suspend the transaction.

Rb99 offers a variety of bonuses and promotions, each with its own terms and conditions. Make sure to read them carefully — failing to do so may cause issues when trying to withdraw your bonus.

General bonus terms and conditions:

• Wagering Requirement: A minimum wagering requirement must be met before withdrawing a bonus — generally 20–35x the bonus or deposit amount. This is clearly stated on each offer's page.
• Duration: Bonuses must be used within a specified period after being credited — generally between 7 and 30 days. Any unused bonus will expire at the end of this period.
• Game Restrictions: Some bonuses are only valid for specific games or sports. For example, a Sports Betting bonus cannot be used in the casino.
• Multiple Accounts Prohibited: Using multiple accounts to take advantage of bonuses will result in all associated accounts being closed.
• Minimum Odds: Bets counted toward wagering requirements must generally have odds of 1.50 or higher.

Keep in mind when using voucher codes — each code is generally single-use and expires after a set period. Voucher codes obtained from sources other than rb99's official channels may not work.

Rb99 believes betting should be a form of entertainment, not a source of financial stress. That's why we treat responsible betting not just as a rule, but as a core value.

Protective features available at rb99:

If you're experiencing issues with online betting or feel like you're losing control, please reach out to our support team. Don't hesitate to seek advice from a professional. rb99 is always committed to responsible betting. To learn more, Responsible Gaming View the page.

Rb99 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Registering with false information or committing KYC fraud.
• Operating multiple accounts under the same person's name.
• Match manipulation, match-fixing, or any form of unethical conduct in betting.
• Creating multiple accounts to abuse the bonus system or gain unfair advantages.
• Using automated software or bots to place bets.
• Attempting to gain unauthorised access to another user's account.
• Betting is prohibited for rb99 employees and their immediate family members.

If an account is closed, any legitimate balance (excluding bonuses) is generally refunded. However, if fraud is proven, all funds may be forfeited. To dispute a suspension, contact support@rb99.best.

Rb99 is committed to protecting your personal information. Any data you provide is used solely for service operations, identity verification, and compliance with legal obligations. It is never sold or shared with third parties without authorization.

This site uses cookies to manage sessions, remember your preferences, and improve your experience. Disabling cookies may cause some features to not work properly. To learn more, Privacy Policy Read.

Rb99 strives to deliver the highest quality of service; however, technical issues, server outages, or other unforeseen circumstances may occasionally cause disruptions. rb99's liability in such situations is limited.

In any betting dispute, rb99's decision will be considered final unless the user submits a written objection and rb99 completes a formal review. The first step in resolving any dispute is to contact the support team.